SPARC Customer Support | Correspondent Arc

Arc Home Support

SPARC Assist is available to help you register, upload documents, update loan application details, and provide assistance with placing Wholesale appraisal orders in SPARC (includes assigning Mercury credentials), etc. Please email SPARCassist@archome.com or call 215-383-9220.

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SPARC IT Help Desk is a dedicated resource for technical assistance within SPARC, such as technical errors that prevent users from completing loan registration or moving forward, and system latency. Please email ITHelpDesk@archome.com or call 215-383-9220.

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Additional SPARC resources and job aids are available here:

Wholesale SPARC 2.0 Training Correspondent SPARC 2.0 Training

SPARC 2.0