Effective Immediately, Goodbye Letters and 1st Payment Letters for Shellpoint serviced loans should be updated to the following address.  Arc Home will accept use of the old address from our clients up to the date of 3/31/2025.

The Arc Home Client Reference Guides have been updated to reflect this new address change.

New Payment Address:

Shellpoint Mortgage Servicing

PO Box 60535

City of Industry, CA 91716-0535